Process Automation

Effortless integration
Our automation approach seamlessly integrates with your existing systems, eliminating the need for costly system upgrades.
Our approach utilizes tools that are intuitive and easy to learn, allowing motivated employees to quickly adopt and benefit from automation.

Our go-to automation technology

Pipedream is a cloud-based integration platform that allows the easy integration of applications with Application Programming Interfaces (API).

It is easily customisable and extendable for developers to add in custom programming scripts to suit more complex integration use cases.
UIPath is a Robotic Process Automation (RPA) tool that allows users to builds robots emulating human actions interacting with systems and software.

RPA is non-invasive and most useful for integration with legacy applicationswith no APIs and for working with Microsoft applications.
Learn more about process automation
Featured Case Study

JR Group

Automating Sales Data Extraction and Transformation
JR Group, with multiple business lines in ready-to-eat meals, institutional catering, and hot food vending machines, faced a significant challenge in manually extracting and reconciling sales data from various Point of Sales systems.

This process was time-consuming and prone to errors. With the implementation of Pipedream, we were able to automate the extraction of data from various sources, including web-based systems and CSV files, and transform it into a summarized Excel file.

This streamlined process not only saved the JR Group a significant amount of time, but also reduced the likelihood of errors. The finance team can now easily review and post the data into their accounting system with confidence.
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What is Process Automation?

Process automation, broadly speaking, involves using technology to automate complex and often time-consuming business processes. It often involves extracting data from one system, transforming the data, and creating an action in another system.

Because of this, it's often useful to think of process automation as a series of triggers, transfer of data and actions.

For example, a private education company who runs short 1-day courses for corporate customers has to send each of your participants a unique certificate of completion when they are done with their course. The business development representatives are tasked to pull out the participants from the CRM everyday and fill the participants' name, company and course titles in a PowerPoint template, before converting it to pdf and sending it over via email.

If I had to break down the process using triggers, data transferred and actions, the diagram above shows how the process might look like.

If done manually, this process is very time-consuming and takes away time from the business development representatives to work on achieving more sales.

With process automation, these series of steps can be automated and fulfilled with a click of a button.

What kind of technology is needed for process automation?

From our perspective, process automation can be achieved through 3 main types of technology or a mix of them:

Integration Platforms

With respect to process automation, integration platforms allows for the connection of different software, often through Application Programming Interfaces (APIS), and allows for the transfer of data between different applications.

Using an integration platform is most applicable for you if:

Integration platforms include:

Robotic Process Automation (RPA)

Robotic Process Automation or RPA allows users to build software robots that can emulate human interaction with digital systems and software.

Using RPA is most applicable for you if:

RPA software includes:

Scripting or programming

Scripting or programming with languages is the most advanced option. Languages like Python enables you to automate with all kinds of systems (online/offline, cloud/on-premise, web/desktop) without any restrictions.

Using scripting or programming is most applicable for you if: