Process Automation

We deliver and maintain automated processes that run 24/7, saving teams countless hours of manual work.

Effortless integration

Our automation approach seamlessly integrates with your existing systems, eliminating the need for costly system upgrades.

Easy-to-learn

Our approach utilizes tools that are intuitive and easy to learn, allowing motivated employees to quickly adopt and benefit from automation.

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HOW WE DO IT BETTER

Process Understanding

We begin by mapping your current “AS-IS” processes through clear process diagrams, giving us a deep understanding of how your operations work today. From there, we design optimized “TO-BE” processes tailored for automation, ensuring a smooth transition to more efficient, scalable workflows.

HOW WE DO IT BETTER

Runs 24/7 in the cloud. Supports multiple triggers. Exceptionally versatile.

Automation platforms should work for you 24/7 without limits. We’ve deployed these battle-tested solutions across industries, delivering cloud-based, always-on automation with multi-trigger support and exceptional versatility.

Runs 24/7 in the Cloud
‍Our platform is always on—automating your workflows around the clock, without downtime.

Supports Multiple Triggers
‍Most people think automation starts with a manual click—but it doesn’t have to. Our platform supports event-based triggers like new emails, file uploads to OneDrive, or scheduled intervals (e.g. everyday at 11am)—so your workflows can run automatically, exactly when they need to.

Advanced Logic with Python
‍Need more power? Write flexible Python scripts to handle complex data transformations and business rules with precision.

HOW WE DO IT BETTER

Go beyond rules-based workflow by embedding AI

We identify opportunities to embed Generative AI into workflows, enabling more intelligent processing beyond traditional rules-based logic.

🔍 1. Reading and Understanding Uploaded Documents
Use Case: A customer uploads a form or contract.
Traditional automation: Can only move the file or check file type.
With AI: The system reads the document, extracts key fields (e.g., name, amount, dates), checks for completeness, and routes it accordingly.

📧 2. Auto-labelling of Emails
Use Case: Am inbox receives thousands of emails daily.
Traditional automation: Can only label emails by keywords.
With AI: The system reads the email, understands the intent (e.g., complaint, request, feedback), classifies it with natural language

🧾 3. Invoice Validation
Use Case: Suppliers email PDF invoices for payment.
Traditional automation: Can only trigger based on email attachment presence.
With AI: The system opens the PDF, extracts invoice number, total, and vendor details, checks them against PO data, and flags discrepancies before processing.

📄 4. Processing Application Forms
Use Case: Applicants submit forms with various free-text answers.
Traditional automation: Can’t interpret open-ended responses.
With AI: The system evaluates answers for relevance or completeness (e.g., in job applications, grant submissions), assigns scores, and flags top candidates.

FEATURED CASE STUDY

JR Group

Automating Sales Data Extraction and Transformation

JR Group, with multiple business lines in ready-to-eat meals, institutional catering, and hot food vending machines, faced a significant challenge in manually extracting and reconciling sales data from various Point of Sales systems.This process was time-consuming and prone to errors. With the implementation of Pipedream, we were able to automate the extraction of data from various sources, including web-based systems and CSV files, and transform it into a summarized Excel file.

This streamlined process not only saved the JR Group a significant amount of time, but also reduced the likelihood of errors. The finance team can now easily review and post the data into their accounting system with confidence.